Terms and Conditions
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the urbanwich.com website and the Urbanwich mobile application (the "Service") operated by Urbanwich ("us", "we", or "our"). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.
1. Accounts
When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.
2. Orders, Payments, and Cancellations
By placing an order through our Service, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
- Pricing: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
- Payment: We accept various forms of payment, as listed at checkout. Payment must be received by us before the acceptance of an order.
- Cancellations: You may cancel an order within a very limited time frame after the order is placed. Once an order has been sent to our kitchen for preparation, it can no longer be canceled. Please contact customer support immediately for cancellation requests.
3. Intellectual Property
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Urbanwich and its licensors. The Service is protected by copyright, trademark, and other laws of both the and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Urbanwich.
4. Prohibited Uses
You may use our Service only for lawful purposes. You agree not to use the Service:
- In any way that violates any applicable national or international law or regulation.
- To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.
- To impersonate or attempt to impersonate Urbanwich, an Urbanwich employee, another user, or any other person or entity.
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service.
5. Allergen Information
We prepare our food in kitchens with products that contain nuts, gluten, dairy, and other allergens. While we take steps to minimize the risk of cross-contamination, we cannot guarantee that any of our products are safe to consume for people with severe allergies. Please specify any allergies in the order notes, but be aware that we cannot assume any liability for adverse reactions to food consumed.
6. Limitation of Liability
In no event shall Urbanwich, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
7. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of without regard to its conflict of law provisions.
9. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
10. Contact Us
If you have any questions about these Terms, please contact us.