Privacy Policy
Urbanwich ("us", "we", or "our") operates the urbanwich.com website and the Urbanwich mobile application (hereinafter referred to as the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Definitions
- Service: The urbanwich.com website and the Urbanwich mobile application operated by Urbanwich.
- Personal Data: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Cookies: Small files stored on your device (computer or mobile device).
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you. This includes:
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to: Email address, First name and last name, Phone number, Delivery address, and Payment information.
Usage Data: We may also collect information that your browser sends whenever you visit our Service or when you access the Service via a mobile device. This Usage Data may include your IP address, browser type, pages visited, time and date of your visit, and other diagnostic data.
3. Use of Data
Urbanwich uses the collected data for various purposes:
- To provide and maintain our Service, including processing and delivering your sandwich orders.
- To notify you about changes to our Service or menu.
- To allow you to participate in interactive features of our Service, such as the 'Build Your Own' sandwich feature.
- To provide customer support and respond to your inquiries.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service and prevent fraud.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer, unless you have opted not to receive such information.
4. Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
5. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, such as SSL encryption for all transactions, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Urbanwich aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to access, update, or delete the information we have on you. You can do this at any time by accessing your account settings page. If you are unable to perform these actions yourself, please contact us to assist you.
7. Children's Privacy
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us by visiting the contact page on our website.