More Than Just a Sandwich
From a Simple Idea to a Culinary Mission
Urbanwich started not in a boardroom, but in a small kitchen with a big dream. Our founders, a group of lifelong friends and food enthusiasts, were tired of the uninspired lunch options available for delivery. They saw a gap between bland, mass-produced fast food and expensive, sit-down restaurant meals. Their question was simple: "Why can't a delivered sandwich be a genuine culinary delight?" This question sparked a journey to source the best ingredients, perfect timeless recipes, and build a service that treats every order as a masterpiece in the making.
We are more than a food delivery service; we are curators of taste, champions of freshness, and innovators in convenience. We are Urbanwich.
Our Core Values
These principles are the bread and butter of our business, guiding every decision we make.
Uncompromising Quality
We believe that greatness starts with the ingredients. From the artisanal bread to the locally-sourced produce and premium meats, we never cut corners. Quality isn't a goal; it's our foundation.
Culinary Innovation
While we honor the classics, we're constantly pushing the boundaries of what a sandwich can be. Our kitchen is a laboratory of flavor where our chefs experiment with new combinations to surprise and delight you.
Customer Obsession
You are at the heart of everything we do. From our easy-to-use website and app to our friendly support team, we strive to make every interaction with Urbanwich a positive and memorable one.
Sustainability First
We're committed to protecting our planet. This means sourcing from sustainable farms, minimizing food waste in our kitchen, and using 100% recyclable or compostable packaging for all our orders.
Community Focus
We're more than a business; we're your neighbors. By partnering with local bakeries, farmers, and suppliers, we invest back into the community that supports us, creating a cycle of local goodness.
Radical Transparency
You deserve to know what you're eating. We provide clear information about our ingredients, their sources, and comprehensive allergen details, so you can make informed choices with confidence.
Unwavering Consistency
Your favorite sandwich should taste just as amazing every time. We use standardized recipes and rigorous training to ensure that every order meets the same high bar for taste and quality.
Pristine Hygiene
Our kitchens exceed the highest standards of cleanliness. We maintain a pristine environment and follow strict food safety protocols to ensure that your meal is not just delicious, but also perfectly safe.
Artisanal Craftsmanship
We see sandwich making as a craft. Our chefs are passionate artisans who respect the ingredients and take pride in their work, ensuring every sandwich is a small masterpiece built with care.
Speed & Precision
We know your time is valuable. Our entire process, from ordering to kitchen workflow to delivery dispatch, is optimized for maximum efficiency without ever sacrificing the quality of your food.
Technological Excellence
We leverage technology to create a seamless user experience. Our intuitive app, real-time tracking, and easy customization options are all designed to make your life easier and your lunch better.
Rewarding Loyalty
We cherish our customers. Our loyalty program is our way of saying thank you, offering points on every purchase that can be redeemed for free food, exclusive discounts, and other special perks.
The Urbanwich Standard: Our Sourcing Promise
We build relationships with the best local suppliers to ensure every ingredient meets our exacting standards for freshness and flavor.
Farm-to-Table Freshness
Our vegetables are sourced from local farms that practice sustainable agriculture. This not only supports our community but guarantees that the lettuce in your club sandwich is crisp, the tomatoes are juicy, and the flavors are vibrant. We believe you can taste the difference when produce is picked at its peak and travels a short distance to our kitchen.
- Daily deliveries from local growers.
- Emphasis on seasonal and organic produce.
- Strong partnerships with our farming community.
Meet the Crafters
Our team is a blend of culinary artists, logistics experts, and tech innovators, all united by a love for great food.
Chef Alex Rivera
Our Head Chef, Alex, brings 15 years of culinary experience to the table. His passion is transforming simple ingredients into extraordinary flavor profiles. He is the mastermind behind our most beloved gourmet sandwiches.
Maria Chen
As our Operations Lead, Maria ensures that your sandwich journey—from kitchen to your doorstep—is seamless and efficient. She is the wizard behind our lightning-fast delivery times and quality control.
Leo Grant
Leo is our Tech Guru, responsible for the smooth and intuitive experience you have on our website and app. He believes that ordering food should be as enjoyable as eating it, and he constantly innovates to make it so.
Join Our Journey
We're always looking for passionate people to join our team, and we're always excited to serve new customers. Be a part of the Urbanwich story.
Taste The Difference